Autodesk Revit/BIM Consultant

Posted: 50 years618 months2652 weeks18566 days ago

DEPARTMENT: ​AEC
LOCATION:   Charlotte
REPORTS TO: ​AEC Technical Manager
PURPOSE: The Autodesk Revit/BIM Consultant will be part of the team responsible for training/consulting/support for Autodesk’s Architectural & Construction software solutions.  The Consultant will consistently demonstrate his/her ability to deal with clients at a business-to-business level, identifying and providing solutions that fulfill the business/technical needs of customers, as well as supporting the sales team in a pre-sales capacity demonstrating and presenting the Autodesk solutions.
DUTIES AND RESPONSIBILITIES:
Training
Conducting open enrollment and customized training (fundamentals to advanced level)
Develop web-based (quick starts and just-in time) training
Technical Support
Providing telephone, online, virtual, and on-site technical support
Maintain detailed notes of all client communications within our CRM database
Pre/Post-Sales
Provides technical product assistance to both inside and outside sales representatives in the development and closing of sales opportunities.
Pre-sales:  Qualifying Process
Technical audits, Needs assessment, Training assessment, Pre-Sales Presentations
Technical Alignment:  Development Process to gain a competitive advantage, To set technical alignment and expectations, To remove technical obstacles
Post-sales:  Retention & Referral Process as in:
Training, technical support, and consulting services
Customer acquisition, satisfaction, and retention
Present in front of C-level executives and power users regarding Autodesk technologies at user groups, tradeshows, executive briefings, and pre-sale activities
Other
Write blog and other social media mediums regarding Autodesk and design technology
Learn new Autodesk and third-party design technology programs (example:  Revit, Navisworks, InfraWorks, etc.)
Perform other duties as necessary or required
 
QUALIFICATIONS:  The ideal candidate would have
3+ years experience in Architectural/Construction industry
BS in Architecture or Engineering a plus.
Must have AutoCAD experience.
Experience in Revit strongly preferred.
Experience in other CAD/BIM applications such as Navisworks, InfraWorks, etc. would be a plus.
Experience instructing users on software and/or supporting software applications in an organization preferred.
Experience communicating with clients both written and verbally
 
If you are interested in this position, please email cover letter and resume to Meg (meg@scgssm.org).